Frequently asked questions

Repair.studio is a cutting-edge online platform that connects clients with skilled freelancers across a range of specialized services, including Architecture and Engineering, Graphics, Photography, Text and Translations, Audio and Video, Administration and Management, Audit and Analytics, as well as Computer help and advice.

To get started, simply sign up on our platform and create a profile. Browse through the diverse freelance talents available, review their portfolios, and select the perfect match for your project.

Freelancers on Repair.studio undergo a rigorous vetting process, ensuring that only experts with proven track records and exceptional skills are part of our community.

Absolutely. Our platform facilitates seamless communication between clients and freelancers through our built-in messaging system, ensuring a smooth collaboration process.

 

Once you've chosen a freelancer, you'll discuss project details, scope, and timelines. The freelancer will then begin working on your project, keeping you updated every step of the way.

Project timelines and delivery dates are determined in collaboration with the chosen freelancer. Clear milestones and deadlines will be established before the project commences, ensuring transparency and accountability.

We strive for the utmost client satisfaction. If you're not content with the work delivered, our platform provides a dispute resolution process to ensure your concerns are addressed and resolved in a fair manner.

 

Payments are securely processed through our platform. Once you and the freelancer agree on project terms, you'll make a payment which is held in escrow. The funds are released to the freelancer upon successful completion of the project.

 

Yes, we encourage clients to provide feedback on freelancers' work. This helps maintain a high standard of quality and assists other clients in making informed decisions.

 

Absolutely. We prioritize the security of your information. Our platform employs industry-standard security measures to safeguard your data and project details.

 

For any inquiries, issues, or assistance, you can contact our dedicated customer support team through the "Contact Us" section on our platform. We're here to help you every step of the way.

 

Yes, freelancers typically provide portfolios showcasing their past work, which you can review to gauge their skills and suitability for your project.

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